What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Page Breaks Not Working

    Asked by nextexit on July 23, 2013 at 03:03 AM


    I've just signed up to Jotform and think it is hands down the easiest online form builder I've ever used. 

    My only problem is the page break buttons not functioning properly on my site. When I try to hit 'Next' either in the preview screen or logging out trying as a regular user, it doesn't go to the next page. I have tried clearing my cache as well, still nothing.

    If anyone could help, that would be great.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Morian on July 23, 2013 at 03:30 AM


    I checked your form and I was able to see the problem. Here are what you should do to fix that.

    1.) Remove the page break first

    2.) Since you want the page break to be placed right after Billing Address (if different from Site Address), please right click that field and expand it.

    3.)  Add the page break 

    That's it. It should be working after that. 

    Let us know if you need further assistance. Thanks!

  • Profile Image

    Answered by nextexit on July 23, 2013 at 03:39 AM

    Great! Working a treat now. Thank you so much.

  • Profile Image
    JotForm Support

    Answered by Morian on July 23, 2013 at 03:41 AM

    You're welcome! =)

  • Profile Image

    Answered by lou0611 on September 27, 2013 at 03:20 AM

    This is not working for me help



  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 27, 2013 at 04:45 AM

    Hello lou0611,

    Upon checking your form with its direct link, I found it to be working fine.  Clicking on "Next" button takes me to "Page 2 of registration:".

    Please let us know where you want the page break in your from and how it should work. We will be happy to assist you implement that in your form.

    You should start a new thread for you own question. That would help us to give your proper assistance and at the same time it would help other users with having the same problem.

    Thank you!