What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error on query: INSERT INTO ????

    Asked by civelek on July 23, 2013 at 08:41 AM

    Error on query: INSERT INTO `forms` (`id`, `username`, `title`, `height`, `status`, `created_at`, `updated_at`, `new`, `count`, `slug`) VALUES (32033152047340, '', 'Başlıksız Form', '465', 'ENABLED', NOW(), NOW(), 0, 0, '32033152047340')
    Error returned:Cannot add or update a child row: a foreign key constraint fails (`jotform_new`.`forms`, CONSTRAINT `forms_ibfk_1` FOREIGN KEY (`username`) REFERENCES `users` (`username`) ON DELETE CASCADE ON UPDATE CASCADE)

    Screenshot
  • Profile Image
    JotForm Support

    Answered by guilledutra on July 23, 2013 at 11:42 AM

    Hi, could you try to log off of your Jotform account , clear your browser's cache and then log back in and try again?

    Here you have a GUIDE about clearing the browserś cache

    Thanks!