What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm having trouble embedding my form on my site, please help?

    Asked by S2dioSupplies on July 23, 2013 at 09:37 AM

    I have a Wordpress site hosted on GoDaddy and I am using a professional theme by Obox. I followed your User Guide for embedding the form, but when I placed the code in the "text" area (Obox tabs for the input fields are "Visual" and "Text") no form appears.

    I was able to force it by placing the embed code in an area on the Page that enabled embed codes for Video. It worked, so OK, I was ready to keep going. 

    But now that I am trying to load another form on a different page, I can't get my work-around to work. 

    I've tried both the Embed code [<>] and the code for WordPress.

    The URL provided has the page with the form that I forced up with a work around. My other page didn't work so I haven't published it.

    Page URL:
    http://s2diosupplies.com/?page_id=41

    site video professional embed codes different
  • Profile Image

    Answered by moonzkie on July 23, 2013 at 10:19 AM

    Hi,

    Have you tried to use different embed code ? Also, as for the guide, I believe you are referring to the Wordpress embed guide, if not please do check on that. If that doesn't work can you also please try using the Wordpress Plugin as well. If these doesn't help you, can you please share with us the page where you are trying to embed the form for us to check on further?

    Hope these helps.

    Thank you.

  • Profile Image

    Answered by S2dioSupplies on July 26, 2013 at 01:31 PM

    Yes, I was following the how to in the Wordpress embed guide. I downloaded the Jotform Embed Plugin, installed and activated that and STILL no success. How to share screen shots now?

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 26, 2013 at 07:49 PM

    @S2dioSupplies

    I can see your form fine here: http://s2diosupplies.com/?page_id=41, have you got a working solution? You can also try the following:

    1. Install the Embed Form plugin again. If it's already installed, you can leave it there.

    2. Get your Form ID. It is the long string of numbers found at the end of your Form URL.

    3. Use short codes in your WP, e.g. [jotform id="FORMID"] replace FORMID with your actual Form ID. You can either do that in the visual view or in the HTML view.

    Hope this helps. Thanks!