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  • Profile Image

    Why does the form disappear after "submit" ?

    Asked by OPSAuctions on May 07, 2011 at 01:17 PM

    When I enter the "submit" button, the information is collected, however, the form disappears from my website unless I hit refresh.  I am using vaulable submissions trying to figure this out.

     

    Suggestions ?

    Page URL:
    http://perforationsnorthamerica.jimdo.com/auction-services/auction-inp<br/>ut-page/

    Submissions
  • Profile Image
    JotForm Support

    Answered by liyam on May 07, 2011 at 02:34 PM

    Hello,

    Once the submit button is pressed, it will submit and redirect to a thank you page.

    What I can suggest is this:

    1. Create your own thank you page.

        a. Inside your thank you page, add this in the header tag
                  <meta equiv="refresh" content="5;url=http://perforationsnorthamerica.jimdo.com/auction-services/auction-input-page/">

        note: this will redirect your page back to the form page after 5 seconds.  Alhough this also runs like a javascript so you might want to add something like:

    Thank you for your submission.

    You will be redirected back to the previous page after five seconds. 
    If you don't want to wait, you can click here

    2. Edit the URL of your thank you page in your form. 

        You can follow the instructions here

    Let us know if this solution works for you.

    Thanks.