How can I ensure that all recipients who should receive form submissions are whitelisted?

  • Profile Image
    Asked on July 23, 2013 at 11:15 AM

    For the form posted on and any other form on, could you make sure that the following email addresses are whitelisted:

    This site contains other forms as well. Do I need to send you specific emails for each (a couple of them have close to 100 or more recipients), or can you whiltelist any email sent to Do I need to list all of my forms?



  • Profile Image
    Answered on July 23, 2013 at 11:27 AM


    I have checked both of these emails, and none of them are on our bouncelist. As for whitelisting I would suggest that you to contact you email provider and ask them to whitelist JotMail's IP address. Also, to prevent the not receiving notification emails issue, please follow this guide:

    Hope this helps. 

    Thank you.