What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot see my form under MY FORMS page

    Asked by Sandpaper_Marketing on July 23, 2013 at 12:59 PM

    Currently I am paying for a form. I need to unsubscribe-please have someone from support contact me. Also, the form I created is not showing up under 'myforms.' I cannot view my reports since I can't see the form.

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    Answered by EliezerN on July 23, 2013 at 01:24 PM

    Thanks for contacting us.

    I have answered your first unsubscription related question in your another thread: http://support.jotform.com/answers/247504-unsubscribe?entrymessage=10732640770

    About your second question about being unable to see your form, let me tell you that I checked your account and I was able to see these forms:


    If the form that you cannot see appears in the screenshot, I will kindly ask you to clear your browser cache and cookies and then log back in Jotform.

    If the issue still persist, don't hesitate to contact us.