What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    submissions, i only have 31 and it says i am at my limit

    Asked by Accessext on July 23, 2013 at 03:42 PM
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    Answered by EliezerN on July 23, 2013 at 03:52 PM

    Thanks for contacting us.

    I can see that you have received 31 Submissions only, so you must still have enough space. I checked your account it seems that everything is working normally, it is ACTIVE and I did not see any advertisement saying you are at your limit.

    Please try clearing your browser's cache and cookies and if the advertisements still appears, don't hesitate to contact us.


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    JotForm Support

    Answered by guilledutra on July 23, 2013 at 03:53 PM

    Hi! do you have the "Secure Form" option on at your Embed Form Wizzard?

    This could be the reason depending on your account type(Free?) do you have more than one form? with a free account the Secure Submission Limit is 10.

    Hope it helps!