What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I still cannot access or even see my form in the edit page to alter it?

    Asked by thetripfinder on July 23, 2013 at 03:47 PM

    I asked this question a few weeks ago, asking for help and understanding of why I could no longer open or edit my forms that are showing in my forms list, it opens as a preview but nothing comes up on the edit page when I attempt to open it and continue working on it.

     I have cleared the cache as suggested by jotform support - and logged in and then re opened my forms - still nothing please help urgently???

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    Answered by EliezerN on July 23, 2013 at 04:11 PM

    We deeply apologize for the inconveinences that may have caused.

    In order to find a solution I have cleaned your form caches, I have also checked your account and I was able to see these forms:


    I was also able to open your forms in edit mode:


    Please try using this links:





    Please check if you can open your forms in edit mode using the links above, but if not, don't hesitate to contact us.