I still cannot access or even see my form in the edit page to alter it?

  • Profile Image
    Asked on July 23, 2013 at 03:47 PM

    I asked this question a few weeks ago, asking for help and understanding of why I could no longer open or edit my forms that are showing in my forms list, it opens as a preview but nothing comes up on the edit page when I attempt to open it and continue working on it.

     I have cleared the cache as suggested by jotform support - and logged in and then re opened my forms - still nothing please help urgently???

  • Profile Image
    Answered on July 23, 2013 at 04:11 PM

    We deeply apologize for the inconveinences that may have caused.

    In order to find a solution I have cleaned your form caches, I have also checked your account and I was able to see these forms:


    I was also able to open your forms in edit mode:


    Please try using this links:





    Please check if you can open your forms in edit mode using the links above, but if not, don't hesitate to contact us.