What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How come my form isn't working?

    Asked by PushMediaLLC on May 08, 2011 at 02:38 AM

    I presently use forms daily to receive orders and recently discovered your site and like you pricing. I was thinking of switching but so far haven't been impressed considering my first form isn't even working. Please advise.  The form is the quote request image on my site.

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    Answered by allanftd on May 08, 2011 at 01:37 PM

    Hi PushMediaLLLC,

    Thanks for bringing this to our attention, we're very eager to help you with your issue. May we ask which web authoring software are you using to build/edit your website? Could you also please provide details of the error/s or issue/s that you're experiencing with your form to hasten our investigation?

    We apologize for the inconvenience and we appreciate your trust in JotForm.