What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We have no reported issue regarding Stripe not working. Please refer to the guide below on how to create a recurring payment in Jotform.
If you need further assistance, please contact us again.
payolee offers Stripe Recurring Payments
Please note that I do not have proper record for your e-mail address and I'm not sure that the record I found for the username " Shawn" is your account or not.
Could you please provide us the form URL you are having issue and give us some more details about exactly what kind of problem you have been experiencing?
Waiting for your feedbacks.