What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Disabled

    Asked by sitcomwebs on July 23, 2013 at 04:57 PM

    I have a contact form on my website. when i click on submit button it a pop message shows up stating "FORM DISABLED.. Details: form did not pass status check".

    Why so? where i am doing wrong??

    I have read threads about this problem too.. but can't find the exact solution for this problem.

    So please help!







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    Answered by jefreylandicho on July 23, 2013 at 05:25 PM

    Your account was disabled by our automatic phishing system because of the Login Form you have created. To have your account reactivated, you will need to tell us the reason why you have created a form that is requesting for a username and password. 

    If you have any other questions, please contact us again

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    Answered by sitcomwebs on July 23, 2013 at 07:00 PM

    Isn't it self-evident by the name of the form i'e "Login Form" that username and password has to be used??

    anyways thanks for clearing the confusion i had, i'll try to code the page myself. 

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    Answered by jefreylandicho on July 23, 2013 at 07:12 PM

    It is not because of the name of the form but the field that was used in your form that is asking for a password that reason the automatic phishing system suspended your account.

    If you need further clarification, please contact us again.