Transfer/Copy Forms to Another Account

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    Asked on July 28, 2020 at 01:45 PM

    Good Afternoon, 

    Before the creation of this account for my department, a few of us had documents floating around in separate free accounts. Now, we want to get them all organized in one place. Is there any way to transfer a form or forms from one account to another? Can we copy/duplicate a form to an account?


    LifeWise StL Family Development Representative 

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    Answered on July 28, 2020 at 04:12 PM

    Hello Felecia,

    We can move forms from one account to another. We only need the URLs and the username of the other account where the forms should be transferred.

    Copying a form is also possible. You only need to get the URL of the form and clone it.

    Guide to clone:


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    Felecia Noguera 
    Answered on August 08, 2020 at 06:35 PM

    Below are the links to the forms I would like to have transferred/copied to the account associated with this email/username:

    Covid-19 Waiver:

    Ingreso Inicial:

    Informed consent +:

    LC Spanish Contract:

    LC English Contract:

    LC Somali Contract:

    Enrollment Form:

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    Answered on August 08, 2020 at 08:43 PM


    Unfortunately, for security reasons, Form transfer is disabled on HIPAA accounts. For us to be able to transfer the forms, you would have to deactivate HIPAA on the accounts. 

    Please note the form transfer request should come from the form owner. 


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    Answered on August 09, 2020 at 11:56 AM

    Good Morning, 

    To clarify, the accounts themselves would have to request a transfer to another account (the account that I was trying to transfer them to). Is this correct? Also, if HIPAA is deactivated on the form, can it be reactivated once it is transferred? Will all of the responses also be transferred once the forms are transferred or will those responses remain on the original account? 


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    Answered on August 09, 2020 at 01:06 PM

    Good morning, 

    Yes, the transfer request should come from the accounts themselves. 

    You will be able to reactivate HIPAA again after deactivating it. HIPAA should be disabled on both the sender and recipient account for the transfer to work. 

    All submissions data/responses and settings will be transferred along with the form to the other account. 

    Let us know should you have more questions.