What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Management: How To Stop Automatic Subscription

    Asked by xenoman261 on July 23, 2013 at 07:13 PM

    How do I stop the monthly renewal for our account, we do not need the service right now

    Steve

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    Answered by jefreylandicho on July 23, 2013 at 08:28 PM

    You can stop your subscription by going to your Account -> Billing Section and select the Free Plan though when I checked your account, you are already scheduled for downgrade on 2013-07-29.

    If you need further assistance, please contact us again.