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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank You Message Not Displaying In Google Chrome

    Asked by Wallabies on July 24, 2013 at 12:35 AM

    Hi There,

    My form is fine except that the thankyou message is not displaying when I submit the form in Chrome.

    Thank You message message
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    Answered by khrisell on July 24, 2013 at 12:40 AM

    Hello,

    May I know the Form ID of the said form? Because I can see that you have several forms under your account.

    Or the URL of your page where it is not functioning properly so that I can replicate.

     

    Thank you and I will wait for your response.

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    Answered by Wallabies on July 24, 2013 at 07:09 PM

    Hi There,

    It's 32017038679962

    The title is: Conditional logic - DHL Lions - Media Survey

  • Profile Image

    Answered by jefreylandicho on July 24, 2013 at 07:20 PM

    I have tested your form in Google Chrome but was able to see the 'Thank You' page without any issue. Please try clearing your chrome browser cache and reset it to its default setting.

    If you need further assistance, please contact us again.

  • Profile Image

    Answered by Wallabies on July 24, 2013 at 07:27 PM

    OK Thanks.

    That's great news.