- dorienAsked on July 24, 2013 at 03:38 AM
I put the emailadress firstname.lastname@example.org as the receiving address, but emails do not arrive. Not in SPAM either.
Other emailaddresses do work, so it seems to be only the email@example.com address. Can you help find out what the problem is?
- JotForm SupportEltonCrisAnswered on July 24, 2013 at 04:00 AM
I have now removed your email from the bounce list. You should now received submissions from now on.
Your email service provider blocks message coming from us. I would suggest to whitelist our Mail Server IPs and domains to avoid this from occurring again. Check this guide: How to setup email alerts to prevent email bouncing related issues