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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Grid Report: Long forms produces narrow grids

    Asked by besam on July 24, 2013 at 04:53 AM

    Hi 

    I created a report a month agoo and it was easy to check the status on web for subscriptions (www.jotform.com/grid/123...)

    Today I saw all collums are so small I can't even read the content anymore. It seems all colums are together on one page. 
    I used a lot of colums. So it's total a mess to view now... 

    How to reset the view mode as it was before?

    Thanks !  

    Screenshot
    problem JotForm status check content
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    JotForm Support

    Answered by Morian on July 24, 2013 at 05:17 AM

    Hi! 

    One option you can do is to simply adjust the size of the columns by dragging the edge of each column.

    You can also try clearing your cache and relaunch Jotform. Thanks!

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    Answered by besam on July 24, 2013 at 06:02 AM

    I can't change the colum width. In my browser (Safari) nothing will happens... 

    I'm working in a browser and also when I'll use another browser I never used for this site, I will have the same problem. 

    Is there something change recently in the Jotform program code?


     

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    JotForm Support

    Answered by EltonCris on July 24, 2013 at 07:39 AM

    @besam

    This might be due to the updates made on the grid report recently. Let me submit this to our higher team so they can further investigate this and hopefully they'd come up a solution that would remedy this.

    We will update you here once this is taken into consideration.

    Thanks for reporting!

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    JotForm Support

    Answered by kenneth on July 29, 2013 at 06:50 AM

    Hi, this should be fixed by now. But we need to confirm if it works from your end otherwise we will further investigate the problem.

    Thank you for your patience,
    Kenneth 

  • Profile Image

    Answered by besam on August 01, 2013 at 10:39 AM

    Yes, it's solved now. Thanks Kenneth ! 

    Sorry for the delay in my answer but I got some days off :-)