Blocked emails

  • Profile Image
    stcharleswhitefish
    Asked on July 24, 2013 at 12:21 PM

    Please remove us from your blocked emails.

    Thanks,

     

    Fr. Ken Fortney

    St. Charles Parish

    stcharles@bresnan.net

    4068622051

  • Profile Image
    EliezerN
    Answered on July 24, 2013 at 12:43 PM

    Thanks for contacting us.

    I have already removed your email from the bounce list:

    Resultstcharles@bresnan.net is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Mail rejected by policy: v=3D1=.1 cv=3Ddf9lXBtXE03FoSwhY0JSPjIctO3+FZwofvBgm8CQZoQ=3D c=3D1 sm=3D0 p=3D43q=1fwAQAAAA:20 p=3DxQI3OAJy1YIA:10 a=3DrDUHa6AYF6kA:10 a=3Du6oiK0wTy5YA:10 a==3DIkcTkHD0fZMA:10 a=3DihkPoVmEHXmFJ+oUqezWww=3D=3D:17 a=3DZ0NLBAXiAAAA:8 a==3D3j4BkbkPAAAA:8 a=3DJqEG_dyiAAAA:8 a=3D1XWaLZrsAAAA:8 a=3Dqrqso71NAAAA:8 =a=3DJ_sXWZfCdRhqt_MzybgA:9 a=3DBRbDy10FPyAYMBbHAO8A:7 a=3DQEXdDO2ut3YA:10 a==3D_W_S_7VecoQA:10 a=3D7jhwMvxlVscA:10 a=3DhUVfm6KHxBQA:10 a=3DpLmx9cT7vOwA=:10 a=3D49ERwezRwCwA:10 a=3D_x6GTltEcL4A:10 a=3DihkPoVmEHXmFJ+oUqezWww=3D==3D:117'

    To prevent this to happen again please make sure to have the settings of your email alers in the correct way:

    1. Sender Name: The Name field of your form.

    2. Sender Email: noreply@jotform.com or noreply@formresponse.com or you can also setup a custom sender email using any o these methods:

    - How to use Mandrill to send emails from your own email address.

    -Send form emails using your own SMTP server

    3. Reply-to Email: The Email field of your form.

    The settings must look this way:

     

    If you need further assistance, let us know.

    Thanks.