What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please help. I need help upgrading and the system wont let me

    Asked by mdrconsultations on July 24, 2013 at 03:25 PM

    Please help. I need help upgrading and the system wont let me 

    Screenshot
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    Answered by EliezerN on July 24, 2013 at 04:13 PM

    Sorry for the inconveniences that may have caused.

    I will kindly recommend you to clear your browser's caches and cookies, that should resolve the issue, but if the issue still persists, don't hesitate contact us.

    Thanks

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    Answered by mdrconsultations on July 24, 2013 at 04:16 PM

    I was able to finally upgrade now my form wont allow any submissions. What should i do?

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    JotForm Support

    Answered by Welvin on July 24, 2013 at 06:32 PM

    Clear your forms cache by following this guide: How to Clear your Form Cache. Also check if the form has been disable from its settings.

    1. Setup and Embed

    2. Preferences

    3. General Settings

    4. Status

    Thanks