What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    A suggestion about allowing test submissions - Submissions Limit

    Asked by ssmediator on July 24, 2013 at 03:34 PM

    I would like to suggest that you implement "live" test Submissions so that they do not count against our Submissions limit.  In other words, allow us to Submit "test" forms from our websites, but do not count them against our Submissions limit.

    So, we would fill in a form & Submit it, but our Submission count remains unchanged.  The conditions could be that we use the word "Test" in the form.  Or, you could have a "Test" checkbox that we would have to use so that you know it is just us testing out our form.

    I know you have the "Test Email" in the Notifications, but that is not a true test because the form is not filled in--so we don't know what it would look like with the form fields filled in.  Also, it is a big help to be able to see how forms behave on our websites; but when we Submit a form via our website, it gets counted against our Submissions count.

    So that is why I am suggesting, a way for us to Submit Live forms for testing purposes that do not count against our Submission count.  Maybe you could have two count types: one the way it is now (for real submissions for our website users) and one for us (for testing them out.); and let us do, say, 15, Tests per month.

    OK, that's my 2-cent suggestion.  Maybe we will see it in an upcoming version of Jotform!

    Submissions submissions limit JotForm checkbox email
  • Profile Image
    JotForm Support

    Answered by Morian on July 24, 2013 at 04:11 PM

    Hi! I have escalated this to our developers for considerations. This is a good suggestion. You'll receive updates through this thread regrading this. Thanks!

  • Profile Image

    Answered by ssmediator on July 24, 2013 at 04:16 PM

    :)

  • Profile Image

    Answered by milbra on September 05, 2013 at 10:03 PM

    I've been hoping for the same thing and totally agree with ssmediator! This would be a great feature.

  • Profile Image

    Answered by khrisell on September 05, 2013 at 10:38 PM

    Hello milbra,

    Kindly open a new thread for your own requests or inquiry, so we can better track the issues, requests and solutions users are having. Also, to assist you better and avoid confusion.

    Thank you and looking forward to assist you.