What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account not yet upgraded

    Asked by mdrconsultations on July 24, 2013 at 03:39 PM

    I just paid for the economy package and it wont upgrade my form..... please help. this is putting a stall on my business

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    JotForm Support

    Answered by EltonCris on July 24, 2013 at 05:42 PM


    I was able to confirm the payment. I have now upgraded your account to Economy plan. Kindly relogin to tbe able to view the changes.

    Thanks and Regards!