Getting notification without sending it to the client

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    neven.cuk
    Asked on July 30, 2020 at 02:05 AM

    How do I manage so I only got the notification without jotform sending notification to a client?



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

  • Profile Image
    Anita_K
    Answered on July 30, 2020 at 06:12 AM

    Hi there,

    thank you for reaching out to us. Normally the Notification Email is sent to you, while the Autoresponder Email is sent to whoever filled out the form unless otherwise configured.

    So, deleting the Autoresponder email should prevent the form from sending an email to your client. If you send us a link to the form in question we are happy to double-check the settings for you.