What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to update account- password reminder service won't send me my email.

    Asked by Risa Edelman on July 24, 2013 at 09:06 PM


    I did not realize that the sample Jot Form account cuts you off after only 10 RSVPs and am now afraid I'll be missing event RSVPs with whom I have shared our registration link.I am happy to update my account to the $20/month option, but I can't recall my password, and the password reminder service is not working.

    Could you please send account details to edelman@acore.org / username Risa_Edelman so that I may purchase an account?

    Thanks very much,

    Risa Edelman

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    JotForm Support

    Answered by Welvin on July 24, 2013 at 09:13 PM

    Hi Risa,

    I have reset your password. Please kindly check your email address for the instructions. After logging in, you can upgrade using either of the following link:

    For Premium Subscription: http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=Risa_Edelman

    For Economy Subscription: http://sites.fastspring.com/interlogy/product/jotformeconomy?referrer=Risa_Edelman

    For Professional Subscription: http://sites.fastspring.com/interlogy/product/jotformprofessional?referrer=Risa_Edelman