What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jot form Fit Form installation problems - Out dated instructions

    Asked by Mrkay on July 25, 2013 at 05:42 AM

    Hi there,


    Your guide seems to be outdated. I have attempted to follow the instructions the best I can. Setting up the App however I have had to take the app out of sandbox to allow JotForm access.

    On the "Select type of information you'd like to collect screen" there are 10 tick boxes 6 of which are automatically highlight although there is no field name next to them.

    If you continue to the next stage you can adjust the Facebook log in notice section just fine.

    I have edited the form correctly http://www.jotform.com//?formID=32052376050949

    However when you preview the code or embed the code an error screen appears reading: "

    Invalid Form URL
    This form is not available for this domain.


    I have attempted to embed the form on a page on our website that is rarily used; temporarily on this page http://greatgrass.co/environment but ideally the form would be going on the testimonial page

    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 25, 2013 at 06:05 AM


    We do have domains separation rule on forms. Please make sure to use the correct domain for your form. Your form domains should belong to www.jotformpro.com since you are a Premium user. e.g. http://www.jotformpro.com/form/32052376050949

    Here's a tutorial on how to get the FB Integration working. http://www.jotform.me/help/149-Facebook-Forms-Integration-Video. Just make sure the correct Site URL is entered in your FB App settings.

    Let us know if you still have any difficulties so we can assist you further.

    Thanks and Regards!

  • Profile Image

    Answered by Mrkay on July 30, 2013 at 08:48 AM

    I think I've finally figured the thing! Great for easy data collection

    Is there any way of using this facility as to share it with the Facebook users friends, such as intergrating opengraph features.

    I'll give you an example:

    Customer submits a review of our service via a JotForm; they log in via Facebook (collect basic details as it does now but also requests open graph permissions to publish) and then they submit.

    When they submit the review would appear in users Facebook feed.  

    Any suggestions? Can it already be done? If not is it something that could be added as an idea.



  • Profile Image
    JotForm Support

    Answered by jonathan on July 30, 2013 at 09:43 AM



    Thank you for updating us. We're glad to know that all is sorted out.

    As for your new inquiry, I suggest you instead create a new topic for it, and provide us more details about the opengraph requirement you wanted to do.

    You can create your new thread using this link http://www.jotform.com/contact

    We will attend to you as soon as we can.