Upload Limit

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    robinkay2u
    Asked on August 01, 2020 at 03:20 PM

    I received an email that says:

     

    You have reached your JotForm upload limit.


    I deleted all the items that had been uploaded - can I still have my free account or do I need to upgrade?

  • Profile Image
    JohnRex
    Answered on August 01, 2020 at 04:24 PM

    Apologies for the inconvenience. I have tried refreshing the limit counters on your account and it lifted the over-limit status. Please try accessing the forms again and let us know if the issue still persists on your end.

  • Profile Image
    robinkay2u
    Answered on August 01, 2020 at 07:54 PM

    Thanks so much! My form is working!