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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why is it that when I send out my form it reads right (the questions) but when the responses come back the questions are changed back to the default?

    Asked by Amanda on July 25, 2013 at 02:42 PM


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    Answered by pinoytech on July 25, 2013 at 04:13 PM


    I've check your form and found out that the issue is had something to do with your form's email notification. I think you made some changes/update with your form which causing the issue. To fixed the issue, you need to re-create your form's notification.

    Note: If you make some changes/updates with your form, you need to either manually update your email notification or re-create it cause it won't automatically update once you made some changes like adding or deleting some fields on your form.

    Feel free to contact us again if you need further assistance.

    Thank you!