Integrate multiple choice questions fields with

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    Asked on August 02, 2020 at 08:22 PM

    I can't match the fields with the checkbox format (multiple choice questions) between and jotform. Can I have support for this?

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    Answered on August 02, 2020 at 09:55 PM

    Hello - Apologies for the inconvenience.

    Could you please tell us the field/data type from you're mapping your Multiple Choice question in Jotform so we can test the same on our end? We'd also appreciate if you could send us a screenshot showing your fields and data types from your account.

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum 

    Looking forward to your reply.

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    Answered on August 03, 2020 at 05:31 AM

    Unfortunately, the multiple-choice field is not yet supported in integration. What you can do is, add short-text field in your form and copy the values from checkbox to the newly added short-text field.

    You can then map the short-text field in your integration.

    Here's my demo form for reference:
    You can also hide the short text field if you do not want it to appear on your form.

    Please give it a try and let us know if that workaround could work for you.