-
john.broadbentAsked on August 2, 2020 at 9:46 PM
Hi Team
Can you please the username or "log in with google" account associated with the account john.broadbent to ben.cooper@raywhite.com
I tried changing the password but it keeps saying I am entering my current password incorrect - when I am - so I am guessing that is a Google Account thing.
-
Sonnyfer JotForm SupportReplied on August 2, 2020 at 10:57 PM
Hi there - Thanks for reaching out.
You are right, the reason why it say's Password Incorrect is that your account was signed up with Google. To have a separate password for your JotForm account and to change your username, kindly refer to the below guides:
How-to-reset-JotForm-account-password | How-to-Change-the-Username
Give it a try and let us know if you need further assistance.