why my form is gone when i wanna download the all submission ?

  • fiveriex.anhy
    Asked on August 2, 2020 at 11:22 PM

    i have made some submission on my account when I want to download the page is broken, what happened with that? i need the information about my submission

  • Girish JotForm Support
    Replied on August 3, 2020 at 12:09 AM

    Hello,

    Are you referring to the submissions made on this form "201821795253456"?

    If yes, then this form belongs to another account "ioll***tiix". You will need to log into that account to access the submissions.

    If this is not the form that you are referring to, please let us know the form whose submissions you are trying to download.