Authorize.Net Payment not working on cloned form

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    TheFlowerShop
    Asked on August 03, 2020 at 08:45 AM
    Error during transaction
    (TESTMODE) The merchant login ID or password is invalid or the account is inactive.
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    Ed_Hughes
    Answered on August 03, 2020 at 10:19 AM

    Hi @TheFlowerShop, 

    It looks like https://form.jotform.com/202153112490239 has been deleted, I can see another form https://form.jotform.com/202154049119247 which hasn't had any submissions. 


    If you're seeing the error there, after cloning the form, please click to remove the integration and then re-add it, it may be that the API details have not copied across correctly. 

    1596464340Screenshot 2020-08-03 at 15.17

    If you click 'Remove Integration' on it, you will then be able to click 'Add Integration' and setup Authorize.net on that form with valid API details.

    Hope this helps!