I didn't receive two applications on my MI Artists application today-but they sent a payment

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    curator.studio23
    Asked on August 03, 2020 at 10:29 AM

    Hi-I'm concerned that two artists applications didn't submit properly to my MI Artists form. I received payment from both by no application. Was there a glitch earlier this morning? I did send a test application through just now and it make it to the messages. The two artists are Sherrie Tiderington and Jeffrey R. Weir. My test application that arrived is Val Allen. Do you see anything on your end. Should I just be patient?

    Plus page one of the submissions has a huge gap between the 2 most recent submission and the rest on that page. Is that a problem? 

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    Carlos_C
    Answered on August 03, 2020 at 12:11 PM

    I'm currently looking at your account, I'll update you on this same thread as soon as I have some news.

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    Carlos_C
    Answered on August 03, 2020 at 12:28 PM

    Hello,

    Thank you for waiting.

    In this case, I found one message from Sherrie Tiderington but I believe it is before the first submission.

    Could you please provide me with the email address of Jeffrey R so we can check the submissions logs?

    If you need any further assistance, please let us know. We will be happy to help.

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    curator.studio23
    Answered on August 03, 2020 at 01:28 PM
    Update: I already found out that the sherrie tederington app was human
    error. She forgot to hit the submit button. I have hers now. I’m waiting on
    reply from Jeffrey. Could be same error. Just weird that it was 2 in a row.
    ...
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    Carlos_C
    Answered on August 03, 2020 at 03:07 PM

    Hi,

    I understand, please let us know if you have the same situation again so we can check the submissions logs.

    Thank you!

    If you need any further assistance, please let us know. We will be happy to help.