Unlock my account

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    Andrew 
    Asked on August 03, 2020 at 12:26 PM

    My account "uniqueaid" has become locked after several password attempts. Can you please unlock it?

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    BJoanna
    Answered on August 03, 2020 at 01:23 PM

    I checked your email address in our system, but I was not able to find any account. Is your issue related to the account uniqueaid? This account was locked because of too many failed login attempts. I activated the account and flushed the login attempts. 

    The email address of this account j****rm@un******d.com

    The password reset emails will be sent to the account email address. 

    How to reset Jotform account password