Unable to download or generate form.

  • Profile Image
    dablard947
    Asked on August 03, 2020 at 12:29 PM

    Hello, our forms are contracts and the data breakdown is not enough. They need to be generated.

    Further, I am confused about the pricing. If I pay monthly, does that mean I get a certain number of submissions a month, or is the number given the total despite monthly costs?
    1596473156Failure to load.PNG

     

  • Profile Image
    BJoanna
    Answered on August 03, 2020 at 01:47 PM

    I saw that you have 3 forms with the same name. I checked all 3 forms and I was able to replicate the issue you reported on this form - https://form.jotform.com/202094606135045

    Please re-upload your PDF. 

    1596476671PDFreupload.PNG

    I created a new ticket for your other question - https://www.jotform.com/answers/2488593