How to fix quote marks when JotForm corrupts them?

  • Flegg
    Asked on August 3, 2020 at 1:01 PM

    See this screenshot

    https://i.imgur.com/mX3jRWP.png

    It's so frustrating when " gets turned into a load of messy HTML code. I need to use quote marks often.

    Even when I manually fix it, it just rests back to the messy bug.

    Please advise how to work around. Thank you

    Jotform Thread 2488453 Screenshot
  • Ed Enterprise Customer Success Engineer
    Replied on August 3, 2020 at 2:07 PM

    Hi @Flegg, 

    I apologize for the inconvenience caused.

    I've just checked the forms on your account but can't see where this is happening, could you let me know which form it's happening on?

    And also, are you copying and pasting the content from somewhere else where it might have been html encoded?