I can not find my forms - Please help recovering them

  • Profile Image
    dawnramos@aol.com
    Asked on August 03, 2020 at 01:20 PM

    http://www.jotformpro.com/form/1093307856



    We can not find our forms.  


    Can you please help?  Can't find your phone number.    That blue company can not help.  THeir emails went to junk.  We thought we changed cc to the new one but it never went through.  


    Dawn  561-659-2120  dawnramos@aol.com

  • Profile Image
    Niko_N
    Answered on August 03, 2020 at 02:49 PM

    Greetings,

    I've checked the form you provided and it's under the account with username dawnsignature 

    Could you please try to login using that username and your account password? If you don't remember account password, you may reset it using this guide below:

    How to reset Jotform account password

    Please give a try and let us know if the issue still persists.

    Thank you!