I have an issue with my paypal button

  • Profile Image
    Asked on July 26, 2013 at 07:31 AM

    when i try make payment with the paypal button on a cusom jotform with a credit card its comes up with an error saying merchant country not supported .

  • Profile Image
    Answered on July 26, 2013 at 09:28 AM


    Are you using Paypal Pro?

    Unfortunately, Direct Payment using a Paypal Website Payments Pro account is not supported in countries other than the US, UK and Canada.

    This means that you cannot use the Paypal Pro tool for your forms. I suggest that you switch to the ordinary Paypal tool to accept payments for your business.

    Kindly let us know if you have further questions or inquiry.

    Thank you for using JotForm.