When If/Do conditions are used, I am unable to see the fields I want

  • Profile Image
    Asked on August 03, 2020 at 06:50 PM

    I have many of these types of statements where based on the user selection, a particular field appears. The only one that seems to work are the first two. When I try the other ones, the incorrect field appears. I have checked to make sure my "do" statements are showing the correct fields. But I am unable to get EULA field to show when I select EULA response from my first question. 


    This is the question that I am using for my conditions.

    If Access request > show Access 

    If Alert/Notification > show Alert/Notification

    If EULA> show EULA


    When I select more than one, it seems to work only for the first 3 responses. If I choose any single response it doesn't map to the correct field.


  • Profile Image
    Answered on August 03, 2020 at 10:35 PM

    Hi there - Thanks for reaching out.

    You seem to now have 14 conditions as I checked your form. Kindly allow me some time to look into it. I will get back to you shortly.

  • Profile Image
    Answered on August 03, 2020 at 10:56 PM

    Thanks for your patience.

    As the fields to be mapped are separated by pages, kindly add the below conditions to your form to display them for single responses.




    Let us know if you need further assistance.