What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Hi, I just Cloned your form and did a test submission on my cloned form it is working fine. I received the mail without any issue.
I checked your mail ID's in our mail logs and not found any entry there. Please test your form with your form direct link and let us know the result.
If still you find issues, can you please permit us to do a test submission on your form?