Embedded forms take a long time to load

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    Asked on July 26, 2013 at 10:50 AM

    Recently, my jotforms are taking several seconds--as much as 10--to load. I've been getting emails and phone calls telling me that the form is broken. What can I do to reduce load time? Or is this a jotform server issue?Liz

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    Answered on July 26, 2013 at 11:21 AM

    Hi, Can you please share us the link of the page where you embed the form. It will be helpfull for us to test and investigate further.

    Thank you.

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    Answered on July 26, 2013 at 11:29 AM

    The issue is intermittent, so of course the link was slow earlier  this morning and is working now! Here is  the URL of one form that has been slow in loading: http://www.regionals.muohio.edu/admission/admission/visit/campus-visit-hamilton.htm



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    Answered on July 26, 2013 at 12:14 PM

    Hi Liz,

    As I've check your website where your form embedded, I wasn't able to replicate the issue. You can take a look at this video: http://www.screencast.com/t/RtO94OJfZG

    Basically, this kind of issue is had something to do with internet browser as well. If your internet browser is slow then the form would take some time to load.

    Thank you!