I have updated our credit card details as our subscription is overdue. When will the payment be processed?

  • Choistie
    Asked on August 4, 2020 at 1:37 AM
  • Patrick_R
    Replied on August 4, 2020 at 4:45 AM

    Hello Choistie! As far as I can check, system tried to bill you on 31-07-2020 but the payment failed.

    The system will retry automatically to charge you again.

    In case you wish to make the payment immediately, you can also click on the 'pay now' link which was sent to you via email on 31-07-2020 itself.

    Thank you!