I have updated our credit card details as our subscription is overdue. When will the payment be processed?

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    Choistie
    Asked on August 04, 2020 at 01:37 AM
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    Patrick_R
    Answered on August 04, 2020 at 04:45 AM

    Hello Choistie! As far as I can check, system tried to bill you on 31-07-2020 but the payment failed.

    The system will retry automatically to charge you again.

    In case you wish to make the payment immediately, you can also click on the 'pay now' link which was sent to you via email on 31-07-2020 itself.

    Thank you!