What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account not yet upgraded

    Asked by diversityjournal on July 26, 2013 at 01:21 PM

    I need a phone number so I can get this sorted out now. I've paid for the economy 100gb plan on July 8 - so I should have 100gb of storage now. My account says I am using 14gb and am over my limit. And my form is disabled.

    phone number my account
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 26, 2013 at 07:43 PM

    Hi,

    Your account should now be on Economy Plan. Kindly relogin to be able to view the changes.

    Our apologies for any inconveniences caused.

    Thank you!