Help me to reactivate my account.

  • Solomon Etteh
    Answered on August 04, 2020 09:17 AM

    Please help me to recover my account

    when I completed building My site then I will upgrade kindly allowing me to test and compare your software with others, I know need to upgrade it .


    Solomon Etteh 

  • Jovanne JotForm Support
    Answered on August 04, 2020 10:01 AM

    Hi, thank you for reaching out to us.

    We are currently reviewing your account. We will get back to as soon as we have more information.

    Thank you for your patience.

  • Jovanne JotForm Support
    Answered on August 04, 2020 10:30 AM

    Hi, thank you for your patience.

    The form 202103810578044 is suspected for spam due to clickbait about books. 

    JotForm goes to great lengths to prevent scams from attracting, luring, or illegally obtaining payment of any sort from others by unjustifiable means such as posting a JotForm form as a money-making program as stated in our Terms of Use.

    Most books have copyright, so in order to reactivate, we request you to provide us with the following proofs:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to with Thread #2490470 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Thank you.