What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by diversityjournal on July 26, 2013 at 02:09 PM

    I upgraded from the 10gb plan on July 8 to the 100 gb plan.  For some reason my account rebilled me on the 23rd for the regular plan which subsequently dropped my storage capacity and shut down my form. I NEED THIS FIXED IMMEDIATELY.

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 26, 2013 at 08:22 PM


    I am closing this thread now. This has been sorted on your other threads.