What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    jotform is down

    Asked by r180 on May 09, 2011 at 11:02 PM

    I got a 502 bad gateway error when trying to access your website. My forms embedded on my sites won't come up either. It actually causes my site to fail since the form can't be found.

    My user name is r180. My email is john@johnburton.net.

    Page URL:
    http://www.detroitrevivalchurch.com

  • Profile Image
    JotForm Support

    Answered by mliz on May 10, 2011 at 12:52 AM

    Hi,

    This appears to be an intermittent issue when I accessed your account and
    check forms it was fine then moments after when I tested again the loading
    took time compared to the usual.

    I have notified the administrators regarding the slow connection of the site.

    Sorry for the inconvenience.

    Regards,
    Mliz