We have issued unique booking references to customers and would like th

  • Underbelly
    Asked on August 4, 2020 at 11:39 AM

    We have issued unique booking references to customers and would like them to include them on their form submission to avoid duplications. Is this possible, or is it only possible to restrict further submissions by cookie and IP address detail?

  • Carlos_C
    Replied on August 4, 2020 at 1:15 PM

    Hello,

    Thank you for your message.

    You can restrict the form using a unique submission base on cookies and the IP address, please check the following guide: How-to-Set-Unique-Submissions-on-a-Form.

    Also, there is another option to create a unique question, so the user can add or select just one answer for a specific question: How-to-set-Form-Limits-Based-on-a-Unique-Question.

    If you need any further assistance, please let us know. We will be happy to help.