SHARE ON EMAIL: Save the email content as default

  • kaushalmisra
    Asked on August 4, 2020 at 1:43 PM

    I would like to write a long email, explaining the purpose and the instructions for filling my form.

    Every time I use the email option, there is a small three line email which appears as a pre written mail. I want to change this. How do I do this?

  • Sam_G
    Replied on August 4, 2020 at 3:57 PM

    Hi Kaushalmisra,

    Thank you for contacting Support.

    You can use paragraph form elements as shown in this screenshot below.

    SHARE ON EMAIL: Save the email content as default Image 10

    Do review and let us know if this is what you were referring to.


  • kaushalmisra
    Replied on August 5, 2020 at 8:09 AM

    Thanks for response. 

    My question is slightly different. 

    I have created a form. Then I go to PUBLISH > EMAIL > SHARE ON EMAIL > body of the email

    Now, here I get a 3 line email which is pre written as 

    Hi,

    Please click on the link below to complete this form..
    https://form.jotform.com/202154690609051

    Thank you!

     Now, I want to change this to something like:

    _____________________________________________________

    Dear Customer,

    It was a pleasure hearing from you and your interest.....

    You may like respond by giving us a feedback by clicking here.

    Best Wishes

    _____________________________________________________ 

    For doing this, I have created a word document, and I cut and paste the matter from there, but this is time consuming and cumbersome. How can I get a prewritten mail of my choice, and save it as default?


  • Sonnyfer JotForm Support
    Replied on August 5, 2020 at 8:17 AM

    Thanks for clarifying.

    Unfortunately, it's currently not possible to save the email content for your next SHARE ON EMAIL invite.

    However, I agree with you that it's indeed time-consuming to re-do the email content for each email invite to be sent so I'm escalating this to our developers as a Feature Request. Though we can't give you a timeline for implementation, rest assured we will inform you here for any updates.