SHARE ON EMAIL: Save the email content as default

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    kaushalmisra
    Asked on August 04, 2020 at 01:43 PM

    I would like to write a long email, explaining the purpose and the instructions for filling my form.

    Every time I use the email option, there is a small three line email which appears as a pre written mail. I want to change this. How do I do this?

  • Profile Image
    Sam_G
    Answered on August 04, 2020 at 03:57 PM

    Hi Kaushalmisra,

    Thank you for contacting Support.

    You can use paragraph form elements as shown in this screenshot below.

    15965707798.3 paragraph.png

    Do review and let us know if this is what you were referring to.


  • Profile Image
    kaushalmisra
    Answered on August 05, 2020 at 08:09 AM

    Thanks for response. 

    My question is slightly different. 

    I have created a form. Then I go to PUBLISH > EMAIL > SHARE ON EMAIL > body of the email

    Now, here I get a 3 line email which is pre written as 

    Hi,

    Please click on the link below to complete this form..
    https://form.jotform.com/202154690609051

    Thank you!

     Now, I want to change this to something like:

    _____________________________________________________

    Dear Customer,

    It was a pleasure hearing from you and your interest.....

    You may like respond by giving us a feedback by clicking here.

    Best Wishes

    _____________________________________________________ 

    For doing this, I have created a word document, and I cut and paste the matter from there, but this is time consuming and cumbersome. How can I get a prewritten mail of my choice, and save it as default?


  • Profile Image
    Sonnyfer
    Answered on August 05, 2020 at 08:17 AM

    Thanks for clarifying.

    Unfortunately, it's currently not possible to save the email content for your next SHARE ON EMAIL invite.

    However, I agree with you that it's indeed time-consuming to re-do the email content for each email invite to be sent so I'm escalating this to our developers as a Feature Request. Though we can't give you a timeline for implementation, rest assured we will inform you here for any updates.