Why was my account suspended?

  • Profile Image
    Quanita 
    Asked on August 04, 2020 at 01:51 PM
  • Profile Image
    Basil_A
    Answered on August 04, 2020 at 03:44 PM

    Hi,

    Your account has been suspended due to the form "Inteletravel CC_authorization" collecting credit card information.

    Collecting credit card information is against our terms of use.

    If you would like to collect payments on your form, you will need to use one of our payment widgets.

    https://www.jotform.com/integrations/category/payment-processing

    We will only lift the suspension on your account if you allow us to delete the offending fields mentioned above.

    Looking forward to your reply.

  • Profile Image
    Quanita 
    Answered on August 04, 2020 at 04:28 PM
    I have not used that form in ages. Just delete it
    ...
  • Profile Image
    Bert_A
    Answered on August 04, 2020 at 08:28 PM

    Hi Quanita,

    Thank you for letting us know.

    We have removed the violating field and your account has now been reactivated.