Very frustrated

  • skillsforjobs
    Asked on August 4, 2020 at 2:22 PM

    The download 'all' link is still not working and its very frustrating considering this is a 'paid' service. I dont have time to download the forms one by one, nor do I want them in a csv format. Please can you get this sorted asap? Thanks.

  • enterprisesupportteam
    Replied on August 4, 2020 at 4:28 PM

    Hello @skillsforjobs,

    Our sincerest apologies for the inconvenience that you have experienced.

    It seems that you have already created a previous support ticket regarding the same issue and I can see that one of my colleagues has escalated that ticket to our Developer's team for further review.

    You can find this ticket via this link: https://www.jotform.com/answers/2490401

    Please follow up using the ticket mentioned above and we will get back to you as soon as possible. Thanks!