What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Keep getting old form by email

    Asked by alltechpro on May 10, 2011 at 12:15 AM

    I updated  an old form that I had, but I keep getting the same form on my email, but I get a copy of the new form on the jotform storage.  What should I change in my setting to get the same form that is saved inmy jotform files

  • Profile Image
    JotForm Support

    Answered by mliz on May 10, 2011 at 12:39 AM


    You can recreate the email so that the new data on the form is also included in the email.

    To delete the existing notification open your form then:
    click on 'Setup & Embed' > 'Email Alerts' > 'Notification' > click on Delete

    Afterwhich recreate the notification:

    1. Click on "Setup & Embed" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Click on "Add New Email"
    4. Select "Notification" option and complete the wizard.

    Hope this helps.