Form is still sending to old email

  • Profile Image
    thaisxs
    Asked on July 27, 2013 at 05:48 AM

    Hi I've change my email in the account setting but the form that customer submitted is still going to the old email address instead of the new one. Any idea what did i miss out ?

     

     

    Thanks !

  • Profile Image
    Welvin
    Answered on July 27, 2013 at 07:17 AM

    Hi,

    Good day! Changing your account email address won't automatically change the current recipient from your form(s). You will have to manually check and change them. Please refer to this guide: Finding out E-Mail Address Used for Submission Notifications

     

    Thanks